RCC SBDC: Marketing & Customer Service Classes Available

There’s still time to register for marketing and customer service classes to increase your business success.

Fundamentals of Marketing Your Business
This class covers a broad spectrum of marketing topics; from branding to social media, creating effective business plans to identify your target client. You will leave with thought-provoking concepts and real-world solutions to marketing on a budget. Class participation and discussion is encouraged and potential solutions can come from students and teacher alike.

Instructor: Frank G. Craig
When: Tuesday, 10/15; 6 – 9 pm
Where: RCC/SOU Higher Education Center, Medford: Room 224
Cost: $60

Providing Outstanding Customer Service
Step up your customer service game and set yourself apart from your competitors by becoming a customer-centric business. This class will cover the basics on how to promote customer service in your business and create an excellent customer experience that benefits not only the client, but your company as well. Special attention will be given to the concepts of determining the market needs of your customers, leadership competencies, and empowering employees.

Instructor: Frank G. Craig
When: Thursday, 10/24; 6 – 9 pm
Where: RCC SBDC, Grants Pass: Room 2
Cost: $60

There may be other fees and/or discounts that may apply to these RCC Classes. Call 541-956-7494 for details. 

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